AmyFOX

Welcome aboard Amy!!!

Have you seen the one with a Pizza box? Hee hee.
BTW...
My son has a busines called "Personal Tutor for Your Apple Computer™," in which he gives lessons to those switching to a Mac. He saw your post and offered if you need any help, or have questions!

You are going to LOVE it!!
Is an Iphone next???
ha
Vanessa

That is sooo cool that you are getting a new computer. My exchange student ordered one from Dell, and we have had nothing but problems. And we have not even gotten the computer yet. Today I spent an hour on the phone, trying to get a manager while getting hung up on and argued with and transferred to the wrong area before I gave up and sent an e:mail to their "Unresolved complaint" center. I am sure that is the same black hole they put our calls in. This experience is actually making me appreciate Time Warner's customer service.

That was my mom, and that was also a Dell, but it was DHL that was giving us the trouble. Surprised you remembered. But I do have a horror story regarding gateway though. But since I won't be using them again, I don't need to repeat it. But these people are ticking me off. All I wanted was to talk to a manager, and after 4 days of requesting, being hung up on, blindly transferred to the wrong area, argued with that the rep on the other end did not need a manager because they could handle it, I finally e:mailed their unresolved complaint line. But so far, I had talked with over 9 people had to re order my computer two times aside from the first time, and now they won't give us the promotion from the first time eventhough they messed up the order. Now I am looking through the board of directors and will start sending them e:mail or calling them if I can find phone numbers online even if it is their personal home numbers which I have actually done in the past. I finally told them they had three options, first credit the account for the promotion, second, send a gift card for that amount, or they can just send two computers and bill for one to repay me for my wasted time. LOL

Now you sound like my husband. LOL. He will not have anything but a Mac except for his work computer which happens to be a Dell. I am not liking them too much at the moment. Maybe I will have to blog this experience, but I want to wait and see what the resolution is first.