Last month ago I was up bright and early at the AT&T store in Center City with so many of you anxious Apple lovers who lined up to get your hands on the new iPhone. The 3G is sleek, sexy, has a handy GPS system and internet downloads are twice as fast. This phone is only missing one thing - the ability to receive and accept calls! Well that's an exaggeration but I have heard from iPhone 3G owners who say they never had a problem getting a call on their old iPhone but now can't manage to get a signal on their new phone. Many complaints on Apple's website talk about not being able to get a signal when the 3G is on but have better luck when the 3G is off. (Since the phone is named after this technology shouldn't it work?)
I was tipped off to this problem by a viewer named Mike from New Jersey who says he gave his old iPhone to his wife and now they can stand side-by-side in their house and she will have 5 bars and he will have none! He is a loyal Apple customer but now he is frustrated beyond belief when he calls customer service and gets nothing but the runaround. I'll let him tell you more, hopefully he'll visit this blog to write about his experience. If you are having similar troubles, please chime in as well!
In the meantime I will see if I can get any answers from Apple myself, I'll keep you posted!
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electrons
Aug 30, 2008 | 9:22 AM |
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Michelle is a Consumer Reporter for the Real Deal on Fox 29 News. Michelle kicked off her television career while still in college at WIXT, the local ABC station in Syracuse, NY. In between classes at Syracuse University she got hands-on experience as the weekend producer. After graduating cum laude from the S.I. Newhouse School of Public Communications in 1997, Michelle was hired full-time to produce the morning newscast and later, the 5pm newscast. Michelle joined the FOX Family at WJBK in Detroit, MI. in 1998. She worked her way up the ranks producing before being promoted to Executive Producer. In 2002 Michelle moved to New York City and worked as the Executive Producer of the Fox 5 News at 10pm. She oversaw production of the station's election coverage, 9/11 anniversary coverage, and traveled to Rome, Italy, in 2005 to field-produce coverage of Pope John Paul's funeral. Her work earned her three local EMMY Awards for Outstanding Newscast, three Associated Press awards for Best Spot News, Best Local News Program and Best News Series, and one National Broadcasters Award for Best Newscast. Since joining Fox 29, Michelle’s reporting resume has expanded to include the world of sports, profiling Philadelphia Eagles players like Donovan McNabb, Brian Westbrook and Brian Dawkins for “Eagles Game Day Live.” Currently Michelle’s reporting focuses on consumer news. In her “The Real Deal” reports she tracks down scam artists, warns parents about lead-laced toy recalls and tells viewers how to save time, money and energy. Previously known to FOX 29 viewers as Michelle Williams, Mrs. Buckman now lives in Montgomery County, PA, with her husband, whom she married July 4th, 2008. She enjoys rock climbing, skiing, running and rowing on the Schuylkill River.
Member Since: 8/29/2008
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