While hundreds of thousands of eager consumers waited anxiously for the iPhone, most probably didn’t know about the hidden fee attached to their purchase.
Now the obvious question is this: With all the words spoken and written about the iPhone prior to launch, why didn't someone tell them?
The iPhone battery will only survive about 300-400 recharges, the company says. Because the unit is sealed, consumers can't swap out dead batteries. Instead, dead phones must be sent to Apple, where battery replacement will take three business days and cost $79 plus a $6.95 shipping charge. Those who can't live without their cell phones for those three days can rent a spare iPhone for $29.
This pricey, and apparently inevitable, aftercharge never made it into any of the voluminous news stories written and filmed about the iPhone prior to its launch on June 29. Why not?
According to the Foundation for Taxpayer and Consumer Rights, Apple's Web site made no mention of the battery fee on the morning of June 29, when thousands of Apple faithful lined up all around the country to buy the phone, which costs $500 or $600, depending on model.
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